Mike Plankey is a true gem. As he proceeded through the steps of the service, he thoroughly explained everything he was doing, answered all our questions and suggested what we could do to maximize the efficiency and life of our HVAC system. He clearly delineated what he felt needed to be done and what would be nice instead, leaving us to make our own educated choices. We give him the highest of recommendations. The price was very fair and his service was far above and beyond what we could have asked for.